Investigating Outsourcing:


January 14, 2013  11:25 AM

HP troubles show dangers of demotivated staff to business

KarlFl40 Profile: KarlFl40

Is the ability for IT services firms to provide the high levels of service their clients demand being undermined by a lack of motivation amongst mistreated staff.

I wrote last week about

November 8, 2012  2:57 PM

Capgemini will be a mainly offshore based supplier by 2015

KarlFl40 Profile: KarlFl40
Capgemini, IBM, India

Capgemini will have over half of its employees in offshore locations such as India by 2015, as it continuously pushes offshore.


September 25, 2012  10:30 AM

Southwest One shared service under spotlight after “shambolic accounting revealed.”

KarlFl40 Profile: KarlFl40

Shared services in the public sector are seen as a good way of cutting costs. This is attractive in the current climate of government austerity.

It seems like a great idea in terms of cost savings, when public sector bodies can share back office operations.

The model often...

August 2, 2012  12:02 PM

Indian IT firms no longer moving as a group

KarlFl40 Profile: KarlFl40
IBM, India, Infosys, Wipro

The mixed performances of the Indian IT service providers is evidence of their maturity and the different paths they have taken.

Indian suppliers have become a good gauge of IT spending. They all seem to have been growing at a rapid rate with double digit after double digit revenue...

October 6, 2011  11:35 AM

Are Western IT providers letting Indians in for a second time? Or is it just IBM and Accenture?

KarlFl40 Profile: KarlFl40
Accenture, IBM

I wrote a news story recently following a report from Deutsche Bank sent to me by a reader.

The report was the result of interviews...

April 27, 2011  12:12 PM

Indian suppliers are the new IT bellwethers

KarlFl40 Profile: KarlFl40
HCL, IBM, Infosys, TCS, Wipro

When I started working as a journalist in the IT sector IBM was always used as the bellwether for IT spending. If its results were bad it usually meant businesses weren't spending on IT. If the results were good it usually meant businesses were spending.

But times have changed,...

March 9, 2011  10:07 AM

Are IBM, Accenture and Cognizant really the most admired IT services companies in the world?

KarlFl40 Profile: KarlFl40
Accenture, Apple, Cognizant, Google, IBM

According to Fortune Magazine's survey to find the most admired companies in the world IBM, Accenture and Cognizant are the three most andmired IT services companies in the world.

IBM and Accenture even make it into the overall to 50 at number 12 and 49 respectively. See the

February 24, 2011  2:22 PM

299,000 job cuts at IBM not as outrageous as it sounds?

KarlFl40 Profile: KarlFl40
Equaterra, IBM, KPMG, SME

I wrote a story last year following comments made by a senior IBM HR executive.

Tim Ringo head of IBM Human Capital Management, said that in the future IBM...

February 8, 2011  10:45 AM

When will IBM become an Indian company?

KarlFl40 Profile: KarlFl40
Cognizant, IBM, India, Switch

Cognizant is always grouped with Indian suppliers Satyam, Wipro, Infosys, TCS and HCL to make

January 7, 2011  12:18 PM

Is the BP way a safe bet for IT service providers?

KarlFl40 Profile: KarlFl40
BP, contractors, IBM, Mocondo

I wrote an article last year about IBM's plans to reduce its permanent headcount and make use of many more contractors.

To cut a long story short a senior...

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