Investigating Outsourcing:


October 9, 2012  10:42 AM

Gartner outsourcing, the silly dance man and Apple’s rubbish mobile phone

KarlFl40 Profile: KarlFl40
Gartner, Syngenta

I attended day one of Gartner's annual outsourcing summit in London.

I have been every year for about the last 5 years. The first thing I must say is that it was very busy.

October 2, 2012  10:22 AM

Offshoring no longer synonymous with India but what does offshore IT mean today?

KarlFl40 Profile: KarlFl40
China, Gartner, India, Philippines, Poland

Last week Gartner announced its figures on where in the world are the main areas where businesses offshore their IT.

Western European buyers...

September 28, 2012  11:34 AM

India’s dominance as offshore IT location being diluted

KarlFl40 Profile: KarlFl40
Brazil, China, Gartner, India, Poland, South Africa

Effective alternatives to India for IT services are reducing its dominance as an offshore location for large businesses, according to Gartner.

But where are the alternatives and who is using them?

There are,

August 8, 2012  12:54 PM

Is the cloud driving IT outsourcing or frosting outlook?

KarlFl40 Profile: KarlFl40
Cloud Computing, Gartner, Outsourcing

Cloud computing is an increasingly significant segment of the IT outsourcing sector but has the tipping point really been reached or are we one large data breach away from...

October 6, 2011  2:13 PM

There is more than meets the eye in BP multi-sourcing strategy?

KarlFl40 Profile: KarlFl40
BP, Gartner, multi-sourcing

I recently wrote about BP's multi-sourcing strategy which has seen it reduce the number of IT service suppliers it works with from about 3,000 to seven.

The article...

September 27, 2011  1:44 PM

How BP got its IT suppliers to collaborate and perform after massive vendor consolidation

KarlFl40 Profile: KarlFl40
BP, Gartner, multisourcing, Outsourcing

Oil and Gas giant BP spent 65% of its $3bn annual IT budget with 3000 suppliers in 2008 but now it outsources to only seven and  has reduced its annual IT budget by $800m as a result.

Vital to the success of the new multi-supplier ecosystem was retaining supplier performance levels...

September 26, 2011  3:46 PM

Ten IT outsourcing game changers from Gartner

KarlFl40 Profile: KarlFl40
Gartner, Outsourcing

I attended Gartner's annual get together for the outsourcing community today and thought  I would share with you the ten things or "game changers" in IT outsourcing, according to the analyst firm.

I will expand on this in an analysis but here are the ten...

September 13, 2011  10:41 AM

Gartner outlines 10 steps to successful outsourcing strategies

KarlFl40 Profile: KarlFl40
Gartner, Outsourcing

Businesses must invest in people, processes and tools to get the initial strategy phase of their outsourcing right or they could face problems with suppliers, the contract and its management further down the line.

Gartner, which is this month holding its US and

September 6, 2011  12:27 PM

Why the cloud is forcing IT service providers to spent money on uncertain returns?

KarlFl40 Profile: KarlFl40
Capgemini, Cloud Computing, Gartner, Infosys, Sage, Steria, Wipro

IT service providers have to invest in developing new delivery models such as cloud computing despite customer caution.

Cloud computing is a hype beyond hypes which includes lots of sub hypes within its bubble. Well that's what an analyst firm might say anyway.

The suppliers are...

July 12, 2011  3:31 PM

Emerging economies might eventually make UK businesses second class IT services customers

KarlFl40 Profile: KarlFl40
Brazil, Capgemini, China, Gartner, India, IT services

The UK gets a lot of focus from IT services companies for good reason. It is worth a lot of money to them.

Gartner says the IT services market in the UK will be worth about $77bn in 2011. This is massive when you compare it to India which Gartner expects to have a domestic IT services...

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