Investigating Outsourcing:


July 2, 2010  3:02 PM

Apple gets its formula totally wrong

KarlFl40 Profile: KarlFl40
AMR, Apple, Gartner, iPhone 4

Well not its marketing formula anyway.

I know this is not an outsourcing story but I couldn't resist putting it on the blog. I am sure a few of you are thinking about getting an iPhone 4 so this should make interesting reading.

It is also a lesson in customer service and proof...

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