Investigating Outsourcing

Dec 18 2012   11:57AM GMT

Cognizant is the most satisfying IT services firm for European businesses

KarlFl40 Profile: KarlFl40

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KPMG’s report on the performances of IT services suppliers across Europe has put Cognizant at the top of the list.

I wrote about the UK report earlier in the year. Computacenter was seen as the best by UK customers.

KPMG wouldn’t give me the full results, I just found out Computacenter topped the list. I have however been sent the results of the same survey about Europe and offshore services provider Cognizant comes out on top.

Funny thing is Cognizant might be top with 79% average rating by customers, but this actually falls short of satisfaction which is set at 80%.
Sorry it is a but difficult to see, but here it is:

Thumbnail image for Thumbnail image for kpmgsatifaction.JPG

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