Investigating Outsourcing:

July, 2014


July 29, 2014  11:10 AM

Can social media giants move money around better than banks?

KarlFl40 Profile: KarlFl40
Uncategorized

I have written quite a lot about the new competitors in financial services. Large internet companies as well as social media giants are looking into how they can provide transactional financial services.

In the past I don't think people could see beyond traditional players for these...

July 18, 2014  10:44 AM

New world order of the cloud services

KarlFl40 Profile: KarlFl40
Uncategorized

Cloud computing is having a massive impact on the supplier landscape.

The concept of pure cloud computing would reduce the relationship between a business and supplier to something like the relationship I have with Thames Water. Get a bill once a year, pay monthly and only contact them...


July 16, 2014  3:19 PM

Is Malaysia a safe option for a South East Asian business services hub?

KarlFl40 Profile: KarlFl40
Uncategorized

About three years ago I met up with Vijayaratnam Tharumartnam who is a director at the Malaysian IT Initiative (MSC), an organisation supporting Malaysia in...


July 11, 2014  3:15 PM

Bank branches to become the place to complain about online services

KarlFl40 Profile: KarlFl40
Uncategorized

Interesting move from Barclays to retrain 6,500 cashiers to enable them to help customers manage their finances rather than just processing transactions.

In reaction to...


July 10, 2014  11:06 AM

London Stock Exchange outsources to outsource

KarlFl40 Profile: KarlFl40
Uncategorized

IT outsourcing has moved way beyond just cutting the cost of internal IT and now finds itself as an important mechanism for businesses to generate new business lines.

Gone are the days that a business looking to move into a new area has to build its own IT to support it. It can work...


July 7, 2014  3:58 PM

Public sector dominates outsourcing but private sector shows it the way with small contracts

KarlFl40 Profile: KarlFl40
Uncategorized

The latest figures from ISG show that the UK public sector has spent a lot more on IT outsourcing and BPO that the private sector over the last two years.

This makes...


July 4, 2014  11:40 AM

Diversity of service not volume the way forward for IT services in new world

KarlFl40 Profile: KarlFl40
Uncategorized

I recently met up with Indian supplier NIIT and found it interesting to see how diverse its business strategy is, for a relatively small firm.

It is always interesting to hear that some small firms have very big customers and diverse and interesting business models. The second tier of...


July 3, 2014  11:56 AM

What could IT outsourcers do in the UK to improve their names?

KarlFl40 Profile: KarlFl40
Uncategorized


Outsourcing companies, including IT service providers, are an easy target for politicians when orating.

Despite many of the said speakers being only too willing to get tax payers to fund their lavish lifestyles it has become common for our right honourable members of parliament,...


July 2, 2014  1:11 PM

Watch out for a business harnessing your personal data bubble

KarlFl40 Profile: KarlFl40
Uncategorized

You can't do anything without producing data these days. Even the morning jog is no longer a private affair but one that gives you and potentially businesses information about you and your behaviour.


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