Investigating Outsourcing:

June, 2014


June 26, 2014  12:43 PM

What can Poland’s STEM culture teach the UK?

KarlFl40 Profile: KarlFl40
Uncategorized

Eastern and central Europe are hotspots for IT services. There is a long legacy of IT skill in countries in the region with a lot of this related to the former Soviet Union, where these technology skills were highly valued.

Whether you go to Moldova, Ukraine or Poland you will find...

June 24, 2014  12:57 PM

Government should get tough over G-Cloud

KarlFl40 Profile: KarlFl40
Uncategorized

Last week I wrote an article about the lack of take-up of G-Cloud services by county councils.

This followed the results of a Freedom of Information (FOI)...


June 18, 2014  10:48 AM

Why is G-Cloud yet to fully achieve its objective?

KarlFl40 Profile: KarlFl40
Uncategorized

The G-Cloud is the government's appstore, designed to make it easier for the public sector to buy software. It is also a strategy to cut the costs. There is a long way to go as the public sector is generally a juggernaut that has to be turned in small increments.

So take up has been...


June 17, 2014  12:15 PM

Is SIAM a dangerous poacher turned gamekeeper scenario in IT?

KarlFl40 Profile: KarlFl40
Uncategorized

Service Integration and Management or SIAM as it is referred to is in vogue. With large numbers of suppliers offering different services and a propensity for CIOs to multisource...


June 16, 2014  2:05 PM

Could CSC appointments be a new era in the UK for a sleeping giant?

KarlFl40 Profile: KarlFl40
Uncategorized

CSC is a big player in IT services yet I don't hear that much about them. It is a company that has been shrouded in controversy due to its failed NHS contract.

CSC wrote off the entire $1.5bn it had invested in the troubled National Programme for IT (NPfIT), which it had a contract to...


June 13, 2014  11:45 AM

Is the traditional mobile operator model broken?

KarlFl40 Profile: KarlFl40
Uncategorized

I was at a briefing with Truphone yesterday when it presented an update of its business, had a customer presentation and announced some research.

The research is not being made public until next week, but the meeting was interesting to me as it is outside my usual journalistic beat.


June 11, 2014  4:20 PM

Indian tier two IT supplier MindTree is coming of age

KarlFl40 Profile: KarlFl40
Uncategorized

I first met with an Indian IT supplier called Mindtree in 2010. At the time I was trying to find out more about some of the smaller IT service providers in India.

One of its founders was a man called Ashok Soota, who was one of the pioneers of the Indian offshore IT services model. He...


June 10, 2014  10:39 AM

Two thirds of BPO engagements do not include innovation and transformation

KarlFl40 Profile: KarlFl40
Uncategorized

BPO is lagging behind when it comes to digitalisation. Two thirds of engagements are still about moving a business process to an external supplier that can do it for less, with no transformation or innovation.

In this guest blog Accenture's CTO Operations, Liv Sandbaek, explains the...


June 9, 2014  1:12 PM

BG Srinivas is leaving Infosys

KarlFl40 Profile: KarlFl40
Uncategorized

I wouldn't normally do a blog about a senior IT executive leaving a company, but I am making an exception for BG Srinivas, who resigned his post of president of Infosys recently.

BG has been a good friend of this blog and contributed articles to it during his visits to the World...


June 3, 2014  1:42 PM

Cyber-criminals have the financial strength flexibility to beat enterprise IT security

KarlFl40 Profile: KarlFl40
Uncategorized

IT security teams within businesses face the prospect of protecting their systems against cyber-criminals that spend more on devising their attacks than they spend on securing them.

Even the biggest businesses in the world, such as banks, have budgets and budgeting processes that are...


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