Investigating Outsourcing:

July, 2013


July 31, 2013  10:44 AM

National Outsourcing Association to address negative perception

KarlFl40 Profile: KarlFl40
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I blogged yesterday about some troubled outsourcing contracts tahtb have hit the news recently. They paint a negative picture of outsourcing.

These included

July 30, 2013  10:58 AM

NHS 111 chaos is a warning to organisations outsourcing

KarlFl40 Profile: KarlFl40
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Outsourcing is so well accepted by businesses and government today that the risk associated with handing an important task to a third party is one that organisations are willing to take in their quest to do more with less.

The problems with the NHS's non-emergency telephone line NHS 111...


July 29, 2013  12:25 PM

Outgoing T-Systems UK head reflects on 20 years in a changing industry

KarlFl40 Profile: KarlFl40
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Sam Kingston is leaving his role as UK head at Deutsche Telekom owned IT services company T-Systems after a five year spell. He is currently weighing up an alternative international role at T-Systems.

I recently met up with Sam and we were talking about how much the outsourcing sector...


July 26, 2013  11:50 AM

Capita denies claim that it turned down Acas help over strike – was it a hoax?

KarlFl40 Profile: KarlFl40
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According to a union contact, employee relations organisation Acas offered to come into negotiations between Capita and union Unite and its members to prevent a strike today in Capita's IT services and financial services operations in the UK.

He said Capita turned it down.


July 24, 2013  2:13 PM

Could NHS budget cuts be a boost to IT services sector?

KarlFl40 Profile: KarlFl40
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Providing bosses at IT service providers don't get ill and require NHS treatment the cuts and efficiency drive in the NHS might be good for them.

IT analyst company Ovum is talking about the diverse opportunities that NHS reforms will offer IT services firms.

Ovum said: "As...


July 23, 2013  11:17 AM

L&T Infotech – Another Indian heritage supplier setting its sights on UK growth

KarlFl40 Profile: KarlFl40
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In this blog I regularly write about the meetings I have with suppliers. I have recently written a few articles about some of the less well known suppliers from India which are focused on growth in the UK.

These companies include the likes of


July 9, 2013  11:22 AM

Will Post Office face legal action if people were wrongly imprisoned and fined over Horizon system?

KarlFl40 Profile: KarlFl40
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Computer Weekly has been following the plight of Sub-Postmasters that allege they have been falsely accused and found guilty of false accounting. Some have even been sent to prison, others have been fined and lives have been ruined.

Despite years of allegations that the Horizon system...


July 5, 2013  2:29 PM

If you are not mid-way through Sepa compliance you are too late and need outsourcing back-up

KarlFl40 Profile: KarlFl40
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The deadline for businesses in Europe to be able to make and take payments that are compliant with Sepa, the Single European Payments Area, is six months away. But projects to migrate systems to Sepa compliance takes at least a year, so if businesses have not started they have to accept they won't...


July 5, 2013  10:29 AM

The 2013 golf Open Championship has already been held in Romania this year

KarlFl40 Profile: KarlFl40
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I wrote an article this week about the organisers of The Open Championship getting the event's website ready for four days of...


July 4, 2013  11:46 AM

Small suppliers called on again to vent their frustration with its procurement

KarlFl40 Profile: KarlFl40
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An investigation into Government IT procurement is being conducted by the Office of Fair Trading. This is an attempt to identify some of the reasons why government IT supplies is still dominated by a few big suppliers, otherwise known as the oligopoly.

The OFT is asking IT suppliers and...


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