Investigating Outsourcing:

May, 2013


May 31, 2013  11:25 AM

O2 said plans seen by Telegraph are not firm but one scenario and it has rejected mass offshoring

KarlFl40 Profile: KarlFl40
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I blogged earlier about a report about planned job cuts at O2 on Telegraph.co.uk. O2 have responded and claim the Telegraph...

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May 31, 2013  10:10 AM

Documents reveal that O2 outsourcing will lead to thousands of redundancies

KarlFl40 Profile: KarlFl40
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O2's decision to outsource the management and digitization of its customer services to Capita will result in more job cuts than originally revealed.

According to


May 30, 2013  11:20 AM

IT services suppliers are bearing gifts – guide to renegotiating with them

KarlFl40 Profile: KarlFl40
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Renegotiations/restructuring now accounts for over half of the IT outsourcing contract value in Europe. Suppliers are largely driving this by approaching existing clients and offering them the opportunity to sit down and renegotiate contracts.

Suppliers are keen because there is no new...


May 29, 2013  11:13 AM

Will cyber-attack diplomacy deter corporates from offshoring IT to China?

KarlFl40 Profile: KarlFl40
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This week there have been a few articles about cyber war and the hacking of US...

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May 28, 2013  9:41 AM

Indian offshore suppliers are the default choice for many large corporates

KarlFl40 Profile: KarlFl40
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Some large corporates haven't used traditional western IT service providers for years.
I wrote an article last week about how the offshore IT service providers that are based...


May 24, 2013  11:56 AM

Can Dell learn from HP’s mistakes in the IT services sector or will Ross Perot be the only winner?

KarlFl40 Profile: KarlFl40
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When HP acquired EDS it had a plan to become a global leader in IT services. HP realized that the future was not in the PC and server markets where commoditisation and cut throat competition was pushing prices down.

Dell has realized this and is now transforming itself into a services...


May 23, 2013  10:43 AM

Smart metering project delay a sensible move?

KarlFl40 Profile: KarlFl40
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I blogged last week about the fact the GB smart meter implementation programme (GB SMIP) has had its target of having smart meters in UK...


May 22, 2013  9:35 AM

Will Capita O2 deal trigger a strike after union warning?

KarlFl40 Profile: KarlFl40
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Last month the Communication Workers Union (CWUs) announced that it intended to take action if stories about O2 transferring jobs to Capita, as part of an...


May 21, 2013  11:04 AM

Should businesses cut their losses and bring offshore IT back to the UK?

KarlFl40 Profile: KarlFl40
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Offshoring IT made sense ten years ago because labour costs in countries such as India were so much lower than the UK. But is this still the case?

In this guest blog post Andrew Holley, founder partner at Holley Holland argues that some businesses with offshore operations should cut...


May 20, 2013  11:31 AM

Satyam Timeline: From tragedy to fairytale.

KarlFl40 Profile: KarlFl40
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I interviewed Mahindra Satyam last week and for the first time since it was hit by a $1bn internal fraud in 2008 it was confident enough to say it has now recovered and will push for growth. I spoke...

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