Investigating Outsourcing:

April, 2013


April 30, 2013  10:04 AM

Insourcing + outsourcing – outsourcing = backsourcing – the academic’s view

KarlFl40 Profile: KarlFl40
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There have been a few high profile examples of big businesses dumping their IT service partners to start doing it themselves. General Motors' decision to take work back  in-house from HP is a good example.

But if a service has gone from being in-house to being outsourced and then...

April 29, 2013  1:46 PM

Has Outsourcing 2.0 arrived and is innovation built-in?

KarlFl40 Profile: KarlFl40
Outsourcing

I blogged last week about innovation in Financial services. One of the things that speakers spoke of was that it is very difficult to outsource innovation.

In this guest blog...


April 25, 2013  1:54 PM

Can you outsource innovation?

KarlFl40 Profile: KarlFl40
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I was at an interesting event the other night with IT executives within finance firms. The subject of the meeting was innovation. The meeting was the first Computer Weekly CW500 in the City, a spin-off from the CW500 club where CIOs from all sectors get together to hear presentations on current...


April 23, 2013  2:55 PM

Inside Outsourcing interview: The release automation software firm that emerged from Lloyds bank

KarlFl40 Profile: KarlFl40
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I have written quite extensively about automation software and its impact on the offshoring and outsourcing sector. I met up with Nick Mottershead, the CEO at a company called Midvision, today.

Midvision has software that automates software...


April 22, 2013  2:23 PM

Outsourcing deal restructuring exceeds new contracts in value

KarlFl40 Profile: KarlFl40
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The latest research from ISG has revealed that contract restructuring contributed more to the EMEA outsourcing sector than new deals, in the first three months of this year.


April 15, 2013  11:58 AM

TCS continues to invest in Europe

KarlFl40 Profile: KarlFl40
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Tata Consultancy Services (TCS) has acquired French IT services firm Alti for €75m and boosted its workforce across three European countries by 1200 in the process.

Indian IT services firms are increasingly investing in Europe to provide more onshore services to their customers.


April 12, 2013  10:44 AM

Graph reveals PC Armageddon

KarlFl40 Profile: KarlFl40
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You don't see graphs like this one too often in the IT industry, but the PC market is on its way out by the looks of it. The advent of alternatives in the shape of tablets is reducing sales of PCs at an alarming...

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April 11, 2013  12:38 PM

Birmingham City Council joint venture with Capita under review

KarlFl40 Profile: KarlFl40
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I've been off a few days so haven't written about the news about Service Birmingham. The Birmingham Mail published an interesting article last week...

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April 4, 2013  10:13 AM

Former Cornwall Council CEO can’t escape outsourcing controversy at the other side of the world

KarlFl40 Profile: KarlFl40
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It's a tough job but somebody's got to do it.

I blogged back in January about the outgoing Cornwall Council CEO Kevin Lavery and the fact that he was leaving to take the...

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April 2, 2013  12:02 PM

TCS public sector win shows that offshoring is not about labour arbitrage, but service innovation

KarlFl40 Profile: KarlFl40
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I met up with the UK head at Tata Consultancy Services (TCS), Shankar Narayanan last week. It was good to catch up on TCS, it being the biggest of the Indian IT services firms, which UK businesses have become so reliant on.

Shankar has worked for TCS for over 20 years, starting off as a...


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