Investigating Outsourcing:

January, 2013

January 31, 2013  12:28 PM

Inside Outsourcing interview: Infosys trailblazer on iGate and the arrival of outcome based service

KarlFl40 Profile: KarlFl40
iGate, Infosys

I met up with the CEO of IT services firm iGatePhaneesh...

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January 30, 2013  11:38 AM

Is Nokia’s offshoring a sign of the pressure it is under and a way of hiding redundancies?

KarlFl40 Profile: KarlFl40

Nokia was once the dominant force in the mobile phone sector. Then came the smartphone giants. The likes of Apple and Samsung have ripped into Nokia's market share and quickly put the Finnish firm under pressure.

Given the loss of its dominance the company looks like it is on a mission...

January 29, 2013  12:58 PM

Cornwall councillor resigned over outsourcer’s use of lie detectors to catch benefit cheats

KarlFl40 Profile: KarlFl40

A councillor in Cornwall resigned from her post in Cornwall Council's cabinet after she discovered the council's service provider Capita was using lie detectors when doing telephone interviews with some benefit seekers.

Tory councillor Fiona Ferguson was threatened with the sack if she...

January 28, 2013  2:59 PM

Good to see that some old fashion trading is going on after stock exchange disappointment

KarlFl40 Profile: KarlFl40

One of my beats at Computer Weekly over the years has been the financial services sector.

As somebody without a technology background I always enjoyed talking to the technologists behind the stock trading venues. Hearing about they systems they build and being amazed by the speeds and...

January 24, 2013  12:49 PM

News from Davos is less stressed with no crisis – BG Srinivas at Infosys reports

KarlFl40 Profile: KarlFl40

It's that time again. The World Economic Forum is on in 0 Comments     RSS Feed     Email a friend

January 23, 2013  4:36 PM

Universities should outsource tracking of students with visas or face having rights revoked

KarlFl40 Profile: KarlFl40

Many universities have a license to bring overseas students in on visas. One such university was the London Metropolitan.

Last year the university lost its right to recruit students...

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January 23, 2013  1:35 PM

Banking IT life support costs drain budgets – time to go off-the-shelf?

KarlFl40 Profile: KarlFl40

When will banks move off their 40 year-old platforms?

Not only is the European economy holding back IT spending in the banking sector but ageing systems mean that a massive proportion of what is spent goes on maintenance and not generating business.

January 22, 2013  1:30 PM

How much is charisma at the top worth to Indian service providers?

KarlFl40 Profile: KarlFl40
HCL, hcltechnologies

I wrote earlier about Vineet Nayar. More specifically the fact...

January 21, 2013  4:29 PM

Time for system integrators to do a lot of work for charity and talk about it

KarlFl40 Profile: KarlFl40

It's time for system integrators to do some pro bono work.

Charities are really struggling in the current economic climate and many of them have more people to help...

January 21, 2013  3:42 PM

Restrict IT offshoring and prevent immanent skills shortage

KarlFl40 Profile: KarlFl40
Employment, information technology, unemployment

Yet another survey about an IT skills shortage hit my inbox today.

It is an article about how the UK will have

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