Investigating Outsourcing:

August, 2011


August 31, 2011  11:02 AM

Smart metering project costs billions of pounds, but are cost overruns inevitable?

KarlFl40 Profile: KarlFl40
DECC, Intellect, Smart Metering

The UK's smart metering project is gaining momentum with the announcement of two major tenders.

The government estimates the total cost of the GB Smart Metering Implementation Programme (SMIP) to be £11.3bn.

ICT Suppliers have already been alerted by the Department of Energy and...

August 26, 2011  3:27 PM

India confirms tough data law will not apply to Indian BPO suppliers

KarlFl40 Profile: KarlFl40
BPO, Data protection, Nasscom, Offshoring

The Indian Data protection law, which was introduced a couple of months ago, created uncertainty in the outsourcing sector.

The new law looked like putting lots of extra work on suppliers providing BPO.


August 26, 2011  2:02 PM

Why is the UK border Authority still using pay rates from 2008 to limit immigration?

KarlFl40 Profile: KarlFl40
ICTs, immigration

When the UK Border Authority (UKBA) this week announced that net migration had gone up I couldn't help following up on a story I wrote a few months ago.

In the IT...


August 26, 2011  10:31 AM

Former Lehman Brothers IT COO gives tips on using the Scrum development technique

KarlFl40 Profile: KarlFl40
Agile software development, Lehmans, Scrum

James Martin was European IT COO at Lehman Brothers when the investment banking giant collapsed in 2008.

He has since spent time at a couple of major banks and returned to...


August 25, 2011  9:21 AM

Is the evidence of shared services success flawed?

KarlFl40 Profile: KarlFl40
local government, Shared services

I blogged yesterday about the fact that local government's adoption of shared services is accelerating. I outlined a few groups of councils that...


August 24, 2011  2:43 PM

Local government is adopting shared services at lightening speed

KarlFl40 Profile: KarlFl40
local government, Shared services

Back in December a colleague of mine wrote an article about research from the Chartered Institute of Public Finance and Accountancy. The research suggested nearly...


August 23, 2011  10:53 AM

US IT workers sue former employer alleging that Indian workers push them out

KarlFl40 Profile: KarlFl40
Cognizant, H1-B, offshore

Interesting story yesterday about some of the industrial relations problems that can occur when businesses outsource work to an offshore supplier.

In California 18 IT workers are suing former employer Molina Healthcare Inc, its CIO and an IT supplier, alleging that the company broke...


August 22, 2011  3:00 PM

Why large IT projects are 20 times more likely to fail than other projects

KarlFl40 Profile: KarlFl40
IT projects

When the coalition government gained power it got stuck into government IT projects without hesitation. When you are looking to cut costs and avoid waste I suppose IT projects in the public sector are a good place to start. Projects have been cut left right and centre.

The private sector...


August 19, 2011  11:21 AM

Are you an Orange customer unable to access email?

KarlFl40 Profile: KarlFl40
Orange

I wrote a story earlier on the Computer Weekly website. Basically some customers of Orange have been unable to access their email accounts for weeks. Read the...

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August 18, 2011  12:05 PM

UK IT warned that postgraduate research costs to soar. Can IT suppliers help out?

KarlFl40 Profile: KarlFl40
fees, postgraduate, UCL

An inevitable rise in tution fees for post-graduate courses could damage the UK's standing in the global IT industry. But could the IT suppliers put...


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