Investigating Outsourcing:

July, 2011

July 20, 2011  11:42 AM

Don’t forget to give your offshore centres as much resilience as those onshore

KarlFl40 Profile: KarlFl40

SunGard Availability is opening two facilities in India that will provide customers with workplaces in the event of their own premises being unusable.

The growth in offshore IT services has meant that many Western businesses have business critical operations in low cost locations such as...

July 20, 2011  10:50 AM

Big outsourcers might have to stump up cash quicker as government cracks down on late payments

KarlFl40 Profile: KarlFl40

The government is going to crack down on late payments and encourage small businesses to report culprits.

See this article about it.

It seems it will pay particular focus on its...

July 19, 2011  1:44 PM

Will there be an IT offshoring U-turn at Birmingham City Council?

KarlFl40 Profile: KarlFl40

It appears that an elected body of people, Birmingham City Council (BCC), is listening to the people that elected them and reconsidering sending their jobs offshore.

It was

July 12, 2011  4:11 PM

Staff churn as well as cost and service levels will mean more UK jobs come back from India?

KarlFl40 Profile: KarlFl40
Offshoring, Santander

Is a combination of factors making India less attractive as a centre for delivering services to the UK?

Jean Louise Bravard, director at sourcing broker Burnt-Oak Partners, believes the gap between offshore and onshore is closing.

He says there is currently a trend that is seeing...

July 12, 2011  3:31 PM

Emerging economies might eventually make UK businesses second class IT services customers

KarlFl40 Profile: KarlFl40
Brazil, Capgemini, China, Gartner, India, IT services

The UK gets a lot of focus from IT services companies for good reason. It is worth a lot of money to them.

Gartner says the IT services market in the UK will be worth about $77bn in 2011. This is massive when you compare it to India which Gartner expects to have a domestic IT services...

July 12, 2011  12:28 PM

Businesses are forcing Indian IT suppliers to cut their charges by up to 20%

KarlFl40 Profile: KarlFl40
DLA Piper, Outsourcing

It seems companies in the US are squeezing their Indian IT service providers a little bit harder.

According to an article in the Economic Times in India...

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July 12, 2011  10:51 AM

Is technology not sexy enough for Infosys?

KarlFl40 Profile: KarlFl40
Cognizant, Infosys, IT services

The IT services sector is changing. It no longer wants to be the IT services sector but the business services sector.

Infosys has decided to part with the word Technologies in its name to "more accurately reflect the company's evolution over the last 30 years from technology services to...

July 11, 2011  1:51 PM

IT investment up, IT skills shortage up, IT outsourcing will follow.

KarlFl40 Profile: KarlFl40

Following its success as a way of cutting IT costs during a downturn, the IT services sector will step in and fill the IT skills gap now being created by the recovery.

The Association of Professional Staffing Companies (Apsco) today gave some good news to IT professionals.

July 11, 2011  10:45 AM

Eastern Europe could benefit from a wave of first time offshorers

KarlFl40 Profile: KarlFl40

Because I write about IT outsourcing I often forget that the proportion of IT outsourced is only a fraction of the work that is done in-house.

There is massive potential for growth with loads of greenfield sites. This is multiplied when it comes to offshoring.

I recently met an...

July 8, 2011  11:44 AM

More jobs return to UK as cultural differences put Santander off India

KarlFl40 Profile: KarlFl40
Offshoring, Santander

I blogged earlier about a UK company that had decided to bring a call centre onshore to Burnley from Mumbai. New Call Telecom,...

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