The Network Hub

Oct 23 2009   9:32PM GMT

How do you manage network problem users?

Tessa Parmenter Tessa Parmenter Profile: Tessa Parmenter

When I first joined I ran a survey asking you what the No. 1 security threat was in your industry. Your responses impressed me; even to this day I get haunted by the survey results: Across every vertical, a wild majority of networking professionals considered their own users to be their No. 1 network security threat.

Although these were findings from three years ago, the one thing that hasn’t changed on the network is that people are still on it. No matter how technology changes, your users will be there. They necessitate a network, yet break the security of it. Why? There are all sorts of reasons, some of which you can resolve.

How you ask? Our network user management guide explains. In it we highlight several problem user scenarios, from the make-it-so CEO to the Internet novice who doesn’t know the difference between the Internet and their website (yes, that was a The Website is Down reference). In these user profiles we determine their network threat level and how to mitigate their bad network behavior. But nothing could cover every user scenario. If you have a way of dealing with the 8th layer of the OSI model — people — let us know!

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