Digital Wanderings

Apr 9 2009   6:41PM GMT

D-LINK Response Point install

AndOrTech Jason Erickson Profile: AndOrTech

I finally got a moment to play with this unit further. I have set it up as mentioned earlier. With this system you must be on a simple network as you are required to run a software suite to program the system. The cd that comes with the system auto launches and presents you with several options. You need to choose your phone system model # and then choose to install the software. After pressing next several times, agreeing with the legal speak it cranks through installing the software. As a side note you do need to check the admin console box to install the configuration software. This is so you can make one machine the Admin and all of the rest will just have functionality software.

With that done I launched the admin software. The phone system is listed by mac address and model #. I chose our system and pressed connect. There is another option to specify the IP as well. This opens up another screen and requires the needed info. I went the easy route, after all this needs to be simple enough to be installed by the end user. After pressing connect you get an “Are you sure this is your system?” type prompt. Agree and enter the default password of admin. Note this is case sensitive. It will ask you to change your password and log you in.

Setting up a phone was very easy. You connect it to the network and click phones on the menu. Choose add new phone. The phone will appear in a list of unassigned phones. Choose your phone and then choose assign user. This brings up a new screen. One of the cool things I noticed about this was I can assign the phone to a person, location, group, or Job Role. This will change the identifier (CID) of the phone. I chose location and put in Front Desk as this will be my Operator/Secretary phone. Choose next and it programs the phone and brings the phone up as its new extension.

All in all it is very easy! This may be a competitor to companies like the one I work for. If you have a small business customer who needs a phone system you can ship this to them and they can figure 99% of it out. I don’t see that as being a good solution as you want to build a relationship with the customer. I see easily see this system being sold at Wal-Mart and Best Buy. It has a basic user set with a few bells and whistles. It includes the vital services such as Voice mail and address book integration as well as cool features as dial by voice. If I want to call the front desk for example I press the blue “rp” button and say call “bob”. The system repeats back basically what you said and then connects the call.

I am going to play and will write more later.


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