The Journey of a Network Engineer

May 22 2011   5:07AM GMT

How to troubleshoot EIGRP?

Sulaiman Syed Profile: Sulaiman Syed

In the previous entry I explained how EIGRP is configured. I would like to follow on that, how to check the operation of EIGRP, and the commands required for troubleshooting.

First, to check the neighbor:

#show ip eigrp neighbors
IP-EIGRP neighbors for process 10
H   Address                 Interface   Hold Uptime   SRTT   RTO  Q  Seq Type
(sec)         (ms)       Cnt Num
8             Vl1           12 5d22h      25   200  0  76435
7             Vl1           12 5d22h      25   200  0  4134
3             Vl1           10 5d22h      23   200  0  571
1             Vl1           11 5d22h      22   200  0  54511
0             Vl1           14 5d22h      18   200  0  3354
10           Gi2/9         13 4w0d        1   200  0  764
19           Gi3/8         12 13w4d       2   200  0  4008
16           Gi3/1         11 15w4d       1   200  0  1007
13           Gi3/6         10 15w4d      21   200  0  1010
5            Gi2/3         11 16w4d       1   200  0  37489
31           Gi2/11        10 16w4d      15   200  0  54827
2            Gi2/1         14 16w6d       2   200  0  4024
47            Gi2/2         14 17w0d      16   200  0  2925

H is the sequence of neighbor discovery. Interface, is where the neighbor is located. Hold is the timer responsible to consider the neighbor dead in case Hellos ceased to receive. up-time is obvious. SRTT is the time between transmission of hello to receiving acknowledgment. RTO – in the case of multicast failure, the router will send a unicast to the neighbor. RTO is the time wait for acknowledgment for the unicast packet. Q number of queued packets. Seq Num is the sequence number of the last EIGRP packet received.

Second is to check the topology, it will indicate the cost, and how many routes are available for a unique destination network.

#show ip eigrp topology
IP-EIGRP Topology Table for AS(10)/ID(

Codes: P – Passive, A – Active, U – Update, Q – Query, R – Reply,
r – reply Status, s – sia Status

P, 2 successors, FD is 28928
via (28928/28672), Vlan1
via (28928/28672), GigabitEthernet2/3
P, 1 successors, FD is 3072
via (3072/2816), Vlan1
P, 1 successors, FD is 281600
via Rstatic (281600/0)
P, 1 successors, FD is 3072
via (3072/2816), GigabitEthernet3/1
P, 1 successors, FD is 2816
via Connected, GigabitEthernet3/3
P, 1 successors, FD is 2816
via Connected, GigabitEthernet3/1
P, 1 successors, FD is 3072
via (3072/2816), GigabitEthernet3/3
P, 2 successors, FD is 3072
via (3072/2816), GigabitEthernet2/6
via (3072/2816), Vlan1
P, 1 successors, FD is 3072
via (3072/2816), GigabitEthernet3/6
P, 1 successors, FD is 2816
via Connected, GigabitEthernet2/7
P, 2 successors, FD is 3072
via (3072/2816), GigabitEthernet3/3
via (3072/2816), Vlan 1

P means passive, this indicate a stable route. Active is a lost route which the protocol will try to find alternative path for it through quires. The first entry has FD of 28928. (this is Feasible Successor Plus the cost to that neighbor). This is considered the total cost. The second number 28672 is the Feasible Successor (the cost advertise by the neighbor to that network). For any path to become eligible as a successor, the FD should be equal or greater than FS. This ensures a loop free routing.  via are the neighbors, and which interface they connected through.

Lastly,the command that will give the summary of all routing protocols running in the router/switch.

#show ip protocols
Routing Protocol is “eigrp 10”
Outgoing update filter list for all interfaces is not set
Incoming update filter list for all interfaces is not set
Default networks flagged in outgoing updates
Default networks accepted from incoming updates
EIGRP metric weight K1=1, K2=0, K3=1, K4=0, K5=0
EIGRP maximum hopcount 100
EIGRP maximum metric variance 1
Default redistribution metric is 10000 100 255 1 1500
Redistributing: static, eigrp 10
Automatic network summarization is not in effect
Maximum path: 4
Routing for Networks:

Routing Information Sources:
Gateway         Distance      Last Update         90      05:15:10         90      05:15:10          90      05:15:10

Here, we can see which networks are advertised, any access-list filtering for routes, the K values, redistribution, and in other cases any passive-interfaces. The last column showing the neighbors connected.

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