Building IT support teams
Profile: James Murray
As a Seattle IT Consulting company I get lots of help from the most unexpected sources. This morning I got an email telling me about this great CRM add-on. My friend knew that I was giving a talk on CRM on January 10th...
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SharePoint syncing Outlook Contacts
Profile: James Murray
Working as a Seattle IT Consultant, I am getting more and more 365 Migrations for email. Now my clients are asking what SharePoint is for. I tell them it’s a possible SaaS alternative for a file server. Since most...
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The assessment – Business Analysis
Profile: James Murray
When I started my IT Career I heard this joke about developers…,
…A team of IT experts/developers are sitting together in a room bragging to each other about their skills. Then the...
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Good to Great – “One stop IT Everything Shop”
Profile: James Murray
Working as a Seattle IT Consultant, I run into companies that claim to do everything for their clients. They call themselves an IT “One Stop Shop.” It’s a cool image. Plus it rhymes. For most business owners...
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Some of the myths of IT
Profile: James Murray
Working with one of my IT Consulting clients I ran into what I call a Myth of IT. These Myths are those stereotypes and assumptions about the IT department that may or may not be true. Often these myths are believed by the...
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How NASA solved a problem we see today.
Profile: James Murray
Back in the ‘60’s my father was an engineer working for a NASA contractor. His specialty was acoustics. At first this may seem like a strange thing for NASA to worry about. Acoustics is the...
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Two simple IT department issues in Modern Network Architecture
Profile: James Murray
As a business grows there is often a rebellion in IT departments. On the one hand, IT technicians become overworked. What I call
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Supporting roles for Operations Management
Profile: James Murray
In previous postings I’ve discussed the
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Modern Network Architecture – IT Team players?
Profile: James Murray
In working with clients between about $800,000 / year and 5 Million dollars per year, companies need to make a change. I started out as more of a
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Documentation – Hardware, software and Users
Profile: James Murray
How to Document Working with IT departments as a Consultant in Seattle, I find that most IT experts may be good at technology, but have no idea how to document it. Over the years I’ve developed my own style. Most IT...
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