.XLSX file shows old data when opening a report

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XLSX
When I export a .xlsx file from a system it does not show the data from a previous report. It does not export the latest version of the report. I have cleared my cache and waited and I do get the correct version. Can anyone tell me how to fix this on the back end?
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  • ToddN2000
    How and where are you exporting the file? What is the destination of the export? Is this a compatible version of Excel that can open the XLXS extension? More details are needed please. It could be a shared network file that is in use when you are trying to do the export or a number of other things.
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  • ToddN2000
    Another possibility is you have the file in 2 locations. If you saved the file locally to your computer it may be in a different folder than the version exported version.
    133,675 pointsBadges:
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