Xerox Phaser3500: How to stop multiple prints?

Dear All, Greetings and Hello to all !!! We have an AS/400 V3R2 and three HP 4050n printers working on TCP/IP. We have added a Xerox Phaser 3500 duplex printer last month. I am trying to configure it to work on the AS/400 via TCP/ip. I have got it to print but it is printing the spooled file again & AGAIN. [multiple times every 1 or 2 minutes] I'm using the IP address in the host file, and then used CRTOUTQ.... and then CRTDEVPRT.... In this trial & error process, I created numerous output queues, which I now can't DELETE. I need one output queue & remote writer names as 'SALES_XR'. Higher versions of OS/400 have DELOUTQ command, but this is not present in V3R2. Could you all please help me in finding a solution to stop the multiple printing of AS/400 queue files? Do email me for more questions or other information.... Thanking you, Plascio Rodrigues

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Hi. A couple of things that might help.

1. We had multiple copies printing on laserjet printers. The cause was found to be the timeout setting on the network card/jet direct box attached to the printer. You need to set it as high as possible as the AS400 will resend each print as it has not received a signal indicating the print has completed.

2. Regarding the deletion of the output queues. If the queue is associated with a writter, you will need to end then vary off the writter BEFORE the system will allow you to delete the queue. Then use the WRKOUTQ command to display the queues and delete it from that screen.

Hope this helps

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  • Whanzens
    The correct command to delete is DLTOUTQ, I think this one was avaiable in v3r2 too. An outq can't be deleted if there's a printer associated with it or if there're any spooled files left in it. If it gives an error "in use", do an endwtr xxx, vrycfg xxx *dev *off, dltdevd xxx, clroutq xxx, dltoutq xxx. As for the printing, is the list printed completely or does it stop before the end?
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  • Bigmac46
    You could change the Acknowledgment frequency . . . . . . . . . . . . : #on the psf configuration to a lower # to notify the 400 the page printing status more often. This helped us when printing to a printer with the computer in Illinois and the printer in Nevada. woth a try anyway.
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