Windows XP error message: WZC service article 871122

5 pts.
Microsoft Windows XP
Windows errors
Windows XP Error Messages
Wireless Configuration
My laptop will not connect to wireless. The window reads: Windows cannot configure this wireless connection. If you have enabled another program to manage this wireless connection, use that software. If you want Windows to configure this wireless connection, start the Wireless Zero Configuration (WZC) service. For further information about starting the WZC service, see article 871122 in the Microsoft Knowledge Base on the Web site.

Software/Hardware used:
windows xp

Answer Wiki

Thanks. We'll let you know when a new response is added.

wireless connection status.
network: blank
duration: counting
speed running
signal strong

Discuss This Question: 6  Replies

There was an error processing your information. Please try again later.
Thanks. We'll let you know when a new response is added.
Send me notifications when members answer or reply to this question.
  • carlosdl
    You probably installed an aditional wireless adapter and it could be conflicting with the built-in adapter, or it is not properly configured. If that is the case you might want to disable this adapter, or configure it correctly, but some configuarion tools may disable the "Wireless zero configuration" by default, and you may need to use the configuration tool that was provided with the new adapter, or in any case use it to enable the WZC service. Let us know how this problem started and provide as much details as possible and we may be able to help you.
    86,030 pointsBadges:
  • Subhendu Sen
    Have you installed a 3rd party software to install in your laptop to configure the wireless adapter? This may cause it The third party software seems to have disabled the Microsoft's Wireless Zero Configuration service. You need to re-enable it. If possible, provide more clear picture about your problems. Thanks-----
    144,140 pointsBadges:
  • carlosdl
    :-) :-) :-)
    86,030 pointsBadges:
  • Pjb0222
    I'll give it a WAG. Many laptops have Intel chipsets with Intel wireless LAN cards and Intel loves their Intel Pro connection management software this software. Most OEM systems with Intel wireless LAN cards installed have the Intel Pro software installed from the factory which disables the WZC service. Uninstall the software by modifying the install leaving only the network driver (it is important that you leave the driver installed). Then enable the WZC service.
    3,310 pointsBadges:
  • depotsq
    I try to get comtrendADSL2+ routrer but keep getting CISCO
    10 pointsBadges:
  • asadulla
    system not connect with wireless network

    25 pointsBadges:

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to:

To follow this tag...

There was an error processing your information. Please try again later.

Thanks! We'll email you when relevant content is added and updated.


Share this item with your network: