Windows doesn’t obtain IP address automatically via DHCP

220 pts.
IP address
Microsoft Windows XP
Windows XP SP3
I have Windows XP with SP3. It doesn't obtain IP address automatically via DHCP. I need to configure it manually. Please help.

Software/Hardware used:
Windows XP

Answer Wiki

Thanks. We'll let you know when a new response is added.

You need to provide a little more info about this issue.

– Do you have free leases to allocate in the scope this specific client is in? (Check event log on the server to see if there is any messages related)

– Do you have some kind of MAC address filtering in place (DHCP Sever Callout DLL)? Since Windows Server 2003 in possible to install a DLL to filter DHCP requests based on MAC address.

– From my experience, it is also possible that an old, corrupted NIC driver can lead to this: a client unable to be delivered an IP address. Check if your NIC drivers are latest version available.

Hope this helps to find whats happening.

Discuss This Question: 5  Replies

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  • jinteik
    can you please check if your DHCP Client at services is Started and Automatic? Next question is from the DHCP server, what is the scope of the IP that is allocated? is it enough to be used by your network?
    18,995 pointsBadges:
  • petkoa
    Until recently I had a WinXP Pro desktop, a WinXP Pro notebook and a CentOS 5 notebook all connected through a D-Link wireless router (with configured dhcp for wired and wireless clients). Well, both notebooks had no problems (and still haven't) to get IP from the gate, both in wireless and wired configurations. The wired desktop PC initially was able to get IP from dhcp server of the gate but then, all of a sudden, lost network connectivity due to inability to acquire IP from dhcp... Since It was my son's "install/uninstall PC", and I was anyway going to retire it, I neither got a wireless adapter for tests, nor reinstalled it... Just assumed that somehow the network stack went "buggy" and tried to reinstall just it: I had googled that this is possible by uninstalling all network protocols and removing NIC drivers from control panel, rebooting and reinstalling NIC and network protocol drivers when NIC is discovered by WinXP. Unfortunately, the procedure didn't work for me and I left the desktop with "hardwired IP". Finally, when I replaced that PC with a new system, freshly installed with Win 7, no problems were encountered... So, sad to say, you most probably will need a reinstall the WinXP - or maybe networking stack replacement will work for you? Good luck
    3,140 pointsBadges:
  • Xaphar
    hey I have checked the service DHCP. It is automatic but stopped. When I start the service. It doesn't. It shows error. Could not start the DHCP Client service on Local Computer. Error 1068: The Dependency service or group failed to start. Please help.
    220 pointsBadges:
  • Pjb0222
    The DHCP client service has several dependencies depending on how your system is setup. Open SERVICES.MSC and look at the dependencies of the DHCP client service. Something wil be listed as an issue. Then look at the issue service(s) to determine what is wrong. If there is a lot of issues you may be better off performing a clean re-install of Windows XP especialy if this is a test PC. For a test PC I generally make an image backup of the system to restore periodically. You can also restore the image, update the system for patches and resnap the image periodically to keep it up to date on patches.
    3,310 pointsBadges:
  • Xaphar
    Dear brother, DHCP dependencies shows this. what to do?? Anyway an expert said to try this. 1. open an administrator command prompt (right click command prompt clicking run as admin 2. type netsh winsock reset in the command prompt and 3. reboot But now the problem is It doesn't run as administrator. Error shows. Unable to log on: Logon failure: user account restriction. Possible reasons are blank passwords not allowed. logon hour restrictions, or a policy restriction has been enforced. Please help. Thanks
    220 pointsBadges:

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