Windows 2003 Server Crashing

60 pts.
Microsoft Exchange
Microsoft Windows
SQL Server
I have a Windows Server running Exchange 2003. Over the weekend the server must have crashed. I was able to reinstall Windows 2k3. But when I installed SP 1 and the patches, the server crashed again. I reinstalled Windows over C: and installed SP1 for Windows. On restart the server crashed again. No hardware has changed, no new software was installed except for possible MS patches thru WSUS. Theis is Blackbox Network Services server using a Super Micro mainboard. Has anyone seen a problem like this before? Thanks, Vince

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Can you elaborate a bit about the crash? What errors were you presented with? If you received a blue screen did you read through the information dispalyed and make note of any error codes? Can you boot into safe mode? If so, what information can you gather from the event logs? Have you recently installed any patches to the OS? Were they system or Exchange updates?

There are a million and one ways to crash a server so the more information you can offer the better chance you will have of getting an workable solution. Otherwise it’s a crap shoot.

If your plan is to rebuild from scratch as it sounds you may have attempted, after applying SP1 and confirming your system will boot properly, I would apply any additional patches one at a time rebooting after each deployment. When the server comes up refer to the event logs and see what information is presented. Record all errors and research each one and correct if possible before moving on. Though time consuming this method will help you identify whether your problem is software or hardware in nature.

If you get stuck post your errors and the steps you performed prior to getting an error so that readers have something firm to work with.

Good luck!

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  • Vdinenna
    Hi, The crash was either due to bad RAM and/or SPAM that let in a virus. To get it back up, I installed Windows on top of Windows as a repair. Then I restored the system state. I don't think Windows was expecting SP1 after the fact. This was crashing the server. As a result, we rebuilt the whole Exchange server. First Windows from disc, patitions and all patches. Installed Exchange and all patches. Then, restored the Info Store for Exchange to drive other than C:. System State was NOT restored. On this last rebuild, the Info Store was on E:. The store would not mount. We called MS and they had us edit AD with ADSIedit. We changed the msExchange settings from D: to E: and everything is now ok. Thanks for your reply. Vince
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