Windows 2000 PDC and Exchange 2003 Mail Account Creation Question

Microsoft Exchange
I have a question. I think there is a simple answer but need advice. We have a Windows 2000 Domain Controller and a Windows 2003 Exchange Server which is set up to also act as a failover PDC. We can create a User and Mailbox account simultaneously on the Exchange 2003 Server and we would like to be able to do the same function from the Windows 2000 PDC Server. At moment when you are on the PDC you can only create a User account. I believe a component might be missing to allow the mailbox to be created from the Windows 2000 PDC but I am not sure what that component it? Any advice would be greatly appreciated! Regards, Ricardo

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You have to install the Exchange 2003 System Tools on the 2000 DC. However, I believe that you have to install IIS on your DC to install the system tools. It can be disabled after the installation – but it’s a base requirement… You might consider putting it on an administrative station running Windows 2000 or XP instead of on the server. Otherwise, you’ll have to do account creation on the Exchange server.


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  • Serendipity
    I think Swiftd is correct, the best practice is to do administration of user accounts, including mailboxes, from an administrative workstation instead of directly on the server. I was told in an Exchange class that logging onto the Exchange server uses up almost half of the resources that Exchange needs and can affect performance. It's better not to log onto a server with administrator privileges unless you have to. If you're running Exchange 2000 you can set up an administrator workstation on a Windows 2000 PC, but if you're running Exchange 2003 you have to use a workstation with Windows XP. To set up the admin console on the PC, run the adminpak.msi file from the Windows 2003 server CD, and then install the Exchange admin tools from the Exchange server CD plus any Exchange service packs. Run mmc to create a console and add snap-ins for AD Users & Computers plus Exchange System.
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