Windows 10 volume is not working

1149690 pts.
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Windows 10
I currently using Groove and Spotify to listen to music. But the volume on Windows 10 is so slow and has no bass. I try to reopen it and it works fine but then goes back to not working correctly. Why is this happening?
1

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Where are you adjusting the volume, in Spotify app or the Windows desktop? They can both be controlled independently. If you close Spotify and adjust the volume in Windows, the next time you start Spotify the volume will be off again.

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