Windows 10 page refresh shortcuts

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Windows 10
Sorry for the quick question here. My laptop is running Windows 10. For refreshing pages, is the F5 shortcut the same as Ctrl+Shift+R? I think the F5 shortcut doesn't delete the cache. Am I wrong about that? Thanks for the knowledge!
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We have users call often with website issues and features not working and after they Ctrl+F5 the site works as intended.I believe the Ctrl+F5 does clear the cache as well. 

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  • Subhendu Sen
    F5 is basically a shortcut key for 'Refresh' which we can use by right click on Windows Desktop. You can try for force refresh by pressing Ctrl+F5
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