Windows 10 mobile hotspot will not connect

1146240 pts.
Tags:
Hotspots
Mobile
Networking
Windows 10
Currently, I have a broadband Internet connection that's connected through an ethernet. I need to share this connection with my family's mobile devices and laptops. However, when I try this using the Windows 10 mobile hotspot, I get this message: We can't setup mobile hotspot because your PC doesn't have an Ethernet, Wi-Fi or cellular data connection. But I am connected to the broadband. What should I do to get this connected?
0

Answer Wiki

Thanks. We'll let you know when a new response is added.
Send me notifications when members answer or reply to this question.

Discuss This Question: 2  Replies

 
There was an error processing your information. Please try again later.
Thanks. We'll let you know when a new response is added.
Send me notifications when members answer or reply to this question.
  • Subhendu Sen
    Several reasons are there. First check if you have latest driver for network adapter/ Ethernet card. Next run the network adapter troubleshooter.On the Windows 10 search bar & type troubleshooting then click troubleshooting from the list shown. Click view all on the left pane, then click on network adapter. Now click on next & follow the on-screen instructions. You can check the configuration/settings from here: https://support.microsoft.com/en-us/instantanswers/c60dcfa3-c596-41d4-8c1a-b0d738e1d9fd
    140,480 pointsBadges:
    report
  • CSCRMartin
    I have solved this problem on my Win 10 PC.
    That red error message in Settings, Mobile Hotspot is inaccurate in so far often as indicating hardware is concerned. 
    There are uptodate adapter drivers and the Network Sharing tab under properties of the relevant adapter in Device Manager you should check first but mainly the following step seemed to resolve the problem.
    The Settings Network and Internet, Mobile Hotspot button itself needs to be switched on from OUTSIDE Settings! 
    Who'd have guessed? 
    So you need Notifications, the speech bubble to the far right of the Task bar, check the Mobile Hotspot tile.
    It will show "connecting.." It is making a LAC 4 virtual network.
    Then in Settings turn on the now non greyed-out Mobile Hotspot button. 
    Notice that red error message should have gone & the button works. 

    Make sure your phone is set to Hotspot under Data & have the security connection number to hand.
    Go to Notifications speech bubble and select the Network tile.
    This brings up a Create New Network box.
    Fill in including settings such as always on when the phone is nearby, since you can uncheck that automatic connection to leave it manual each time when you next go to select that network from Available Networks. [For everyday use as usual that is located on the Task bar and in Settings, Network and Internet.]
    Enter your phone model or give it a name, enter the security number to connect and it should be ready to do so.
    If not, then press Available Networks & give it a minute to reveal the new phone. 
    [Also listed all networks kinds within Network and Internet, Wifi (or Bluetooth or USB)  Network, Available Networks.]
    Then connect. Preferably do a security check on the new device. 
    10 pointsBadges:
    report

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to:

To follow this tag...

There was an error processing your information. Please try again later.

Thanks! We'll email you when relevant content is added and updated.

Following

Share this item with your network: