window 98 modem problems

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I have a 98 machine and am having problems with the modoem, the machine will not recognize it so i deleted it and put in a new one. Now when the machine finds it and goes to use it, the modem freezes up?? any help would be helpful
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Some things to check…

COM PORT settings.
Check to see there are no conflicts. ie, 2 devices trying to use the same COM.

Turn down your baud rate to the actual speed of the modem…(this won’t solve a h/w install issue though).

Ensure when you removed the previous instance of that device, it actually got removed. Boot into SAFE MODE, go into DEVICE MANAGER and check to see what ‘orphaned’ devices are listed….remove them all. You may see duplicates of alot of devices as well.

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  • Houzema
    Previous post is good info. You might also verify you have latest drivers for your modem. Another thought is to call your ISP and make sure you are using the same standards. X2, K56-Flex, V90, or V92 ...these are not all compatable wiith each other.
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  • Tanvir786
    Hi, Hope you have solved the problem. Still if you are in trouble then..... If its a PCI modem try to change the PCI slot in which you are installing the modem. Second try to change the manufacturer of modem or try different speed. Sometime a certain high speed capable modem wont run on slow PC. I mean old Pentium I or II class PCs. So, verify from your dealer that it support your hardware. Hope that will help you solve the problem. Thanks. Tanvir.
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  • Dclacy
    98 frequently has issues handling internal modems (win modems in particular) with most problems relating to IRQ conflicts and driver compatibility. Even if the issue seems resolved a reboot or 2 later you could be back to square one. Have you considered an External modem as the simple solution?
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  • Phantom110565
    You can also try using one of the generic modem drivers that come with 98. They frequently work well, and solve some driver issues the easy way. Make sure that your modem supports your ISP's standard for dial up, and check the device manager for conflicts. Are you using any anti-virus software, or firewalls that can block access? Are you using AOL as a provider, as their software frequently screws up the network stack, especially in Win9x machines? Can you tell us what modem you're trying to install, and what protocol it's using? Also, the info in the posts before mine is very good.
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  • Phantom110565
    You can also try using one of the generic modem drivers that come with 98. They frequently work well, and solve some driver issues the easy way. Make sure that your modem supports your ISP's standard for dial up, and check the device manager for conflicts. Also, have you tried different initialization strings? You can do a google for them using your modem's model information, and try some differnet ones to see if that helps. Are you using any anti-virus software, or firewalls that can block access? Are you using AOL as a provider, as their software frequently screws up the network stack, especially in Win9x machines? Can you tell us what modem you're trying to install, and what protocol it's using? Also, the info in the posts before mine is very good.
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  • Punkster
    This may sound a little odd but I just had a similar problem on one of my machines. You might try making a completely new dial up connection on this machine. My dun connection somehow became corrupted and I received the same results as you. After making a new connection the modem worked fine.
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