Windows XP problems with USB printer

Microsoft Windows XP
Windows XP Printing
I have an XP box with issues reinstalling an HP 3050 MFP after fixing the print spooler. The spooler was crashing over an over and had been doing this for about 3-4 days. So, I ran Cleanspl.exe, MS's tool. This stopped the spooler from crashing then I went in and completely removed all the drivers for the HP printer.  

Here's where I started to run into problems. I then tried to reinstall the printer and it kept asking for a randome hp****.dll, .sys file that was on a cd. I also noticed the printer kept installing as a DOT4 under USB controllers in devmmgt and showing up under 1284.3 compatible printers? I had never seen this before. Then I realized that the USB Monitor entry was missing from HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlPrintMonitorsLocal Port So, I added it back with the appropriate string in the "USB Monitor" key. However, this didn't give me USB 001 and USB 002 in the printer ports but instead it gave me DOT4_001, DOT4_002.  The Standard TCP/IP Monitor was also missing, after adding it back it showed as you would expect and connected up fine the the network copier.  (see screen shot)

The HP printer continues to install incorrectly and even though it's showing up in the ports section it's not showing as an installed printer. I've tried system restore, deleting all driver files, deleteing entries in the spooler folder in system32, SFC /SCANNOW, and system restores aren't working for some reason either.  

Please see these screen shots for more clarification and note that even though you can't see it all LPT, COM ports are available.  printer ports device manager

Software/Hardware used:
Dell Optiplex 360, Windows XP Pro, HP 3050

Answer Wiki

Thanks. We'll let you know when a new response is added.

Are you using the Windows XP Add Printer wizard or the install program from HP?

Discuss This Question: 4  Replies

There was an error processing your information. Please try again later.
Thanks. We'll let you know when a new response is added.
Send me notifications when members answer or reply to this question.
  • Vontech615
    I've both ways. The computer is FUBAR and has some other system problems so I've decided to back up, wipe, and reinstall.
    0 pointsBadges:
  • Subhendu Sen
    I support ur thoughts. Whatever time u invest, during this time u may implement ur thoughts.
    144,150 pointsBadges:
  • Rakei
    I have been troubleshooting printer spools but most of the time I end up doing a complete reinstall which 100% the Printer driver works after that. However, love to know any other solution other than reloading O.S.
    3,260 pointsBadges:
  • vinu17
    Try to delete all the printer drivers from server and delete all the printers from %root%windows/spool folder. reinstall printer drivers.
    60 pointsBadges:

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to:

To follow this tag...

There was an error processing your information. Please try again later.

Thanks! We'll email you when relevant content is added and updated.


Share this item with your network: