Where does Word 2010 save temporary files?

Tags:
Microsoft Word
A co-worker lost a day's work b/c Word crashed and the auto recovered document didn't reflect her work. What folder does Word save temporary or auto-saved documents to? Any other suggestions as to how to troubleshoot this? Thanks.
1

Answer Wiki

Thanks. We'll let you know when a new response is added.

I would need to know more information. Did you create this file or did you get it from someone else? If you got it from someone else it was probably created in a newer version and you might not be able to view it. There are compatibility tools that you can try to download from Microsoft’s website, but it still might not work. If you created it and you absolutely know that it was created then try to do a repair on office. In the link below, follow the section that tells you how to do a repair. One thing it doesn’t tell you is to first close out of all applications and then open an office application that you aren’t having an issue with, then follow the steps. Like since you are having an issue with Word, open Excel instead and use that. http://www.docx.viewertool.com/ If that doesn’t work try to uninstall office and install it back. If that doesn’t work try to send it to someone who has a newer version to see if they can open it. One last thing you can try, but it will remove all formatting in the document, is to open notepad and then drag the file into the blank opened notepad template. This might allow you to copy some of the text to allow you to start over. If none of that works, then the file is too corrupt and you can’t open it at all. That’s why you should always make a backup of all important files each time you update them. It also would help top know what the file extension is so I know that it is indeed a Word file that you are trying to open and not a file for some other application. If this helps please mark it as the answer.

Discuss This Question: 2  Replies

 
There was an error processing your information. Please try again later.
Thanks. We'll let you know when a new response is added.
Send me notifications when members answer or reply to this question.
  • ToddN2000
    A temporary file created is in the same folder/directory as the original. It has a tilde ( ~ ) at the start of the file name. It might be there if word ended abnormally. I do not know if the auto-save feature is enabled by default. It's always a good idea to save your work periodically. We have all been there and have learned the hard way.
    132,690 pointsBadges:
    report
  • Subhendu Sen
    You can find here: C:\Users\<username>\AppData\Local\Microsoft\Office\UnsavedFiles
    but not sure you can find exactly what you want.
    138,820 pointsBadges:
    report

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to:

To follow this tag...

There was an error processing your information. Please try again later.

Thanks! We'll email you when relevant content is added and updated.

Following

Share this item with your network: