What can you do about an app that is not working right on Windows 7?

Karl Gechlik
9860 pts.
Tags:
Legacy applications
Microsoft Windows 7
Windows 7 error messages
Windows Application
If an application is not running properly on Windows 7 what options do I have to try and troubleshoot it to figure out why it is not working? Are there any easy fixes? What does compatibility mode do?

Software/Hardware used:
Windows 7
Asked: Last updated:
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You can run the app in compatibility mode which will fix most apps. This basically tells the app that its running on a Windows XP machine.

Failing that you can install Windows XP Mode on the machine which will run a Windows XP VM on the computer and then install the app on the VM. This will run the application within Windows XP but display it on the Windows 7 screen.

The only way to fix the application would be to identify the bug(s) in the source code and correct them. If it is a vendor app they will need to provide you with a new version of the application.

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