Here are some resources that your Research Assistant, Margaret Rouse, found for you.
Ever-expanding maintenance budgets have tied the hands of CIOs, who would rather send money to new projects that add value to their businesses. A little visibility into how those maintenance dollars are spent might loosen the knots.
Maintenance costs are subject to a greater degree of control than most other costs in an organization. Up to a point, organizations can choose how much maintenance they do and in turn tweak the type of maintenance to get better results with lowered costs. To control costs, organizations need the right information to determine if money is spent effectively.