Weird sending error

Exchange security
Microsoft Exchange
We have a peculiar Outlook / Exchange issue that I so far haven?t been able to resolve. Alissa, who runs this outfit, gets this message when she tries to email the trainees ? but doesn?t get this when she emails staff members: The following recipient(s) could not be reached: You do not have permission to send to this recipient. For assistance, contact your system administrator. MSEXCH:MSExchangeIS:/DC=org/DC=optic-cc/DC=OPMINE:MINE I can send to them fine. It?s only Alissa. Here?s the real head-scratcher: she says she can email them individually. But can?t send a message to multiple trainees at once without getting that message spelled out, once for each trainee, in the failure notice that results.

Answer Wiki

Thanks. We'll let you know when a new response is added.

This is not a “Weird” problem … it’s a rights issue in the “allowed to send” restrictions list.

The individual addresses and group addresses have different rights policies. Is there a “Trainee” distribution or security group that the user is sending to?

If so … go to the Active Directory snap-in ON THE EXCHANGE box and locate the group. Right click the group and go to properties. Under the “General” tab look at the “Message Restrictions” box and see if there are limits on who can send to the group. If so make adjustments as necessary.

It sounds as if you have “Accept messages only from” selected and this user is not in the list. If everyone should be able to send to this group then select the option for “All authenticated users” or “From everyone”.

Discuss This Question: 1  Reply

There was an error processing your information. Please try again later.
Thanks. We'll let you know when a new response is added.
Send me notifications when members answer or reply to this question.
  • Technochic
    This is exactly correct. I had to implement these exact restrictions to put a stop to a round of inappropriate emails sent out to our global public group (6000 exchange mail users!). Everyone who was upset by the message would hit "reply to all" and send it all around again! I finally was asked to go make the restriction of who could send to the global group so that now if someone wants to send a global email they have to call our help desk and ask for permission and give the details as to what they are going to send before they can be approved to do so. How many of you just want to bang your forhead againt the wall asking "what were they thinking????" after scenes like this? (Never mind the answer is .. "They weren't")
    57,010 pointsBadges:

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to:

To follow this tag...

There was an error processing your information. Please try again later.

Thanks! We'll email you when relevant content is added and updated.


Share this item with your network: