VM freezing and lost pings when creating a snapshot

5 pts.
Tags:
Snapshot
Virtual Machines
VMware ESXi
VMware vCenter
Hello, I'm facing a problem in my environment, specifically in one of my VMs. When I start a creation of a snapshot, this VM starts freezing and lost ping, becoming unavailable until the process finish. Then, when I start to remove this snapshot, again the VM freezes and become unavailable. Does anyone here already face a problem like this?


Software/Hardware used:
Version: vSphere 5.5
0

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