Viewing an invitees Outlook Calendar Entries

Zegna408
35 pts.
Tags:
Microsoft Outlook
Microsoft Outlook 2003
Microsoft Outlook Calendar
Outlook 2003 calendar
Windows XP Professional
We are running Outlook 2003 SP3. The question arose that when scheduling a meeting and choosing associaes from the global company list their availability does not appear. A grayed out line appears. Several users insist that they had an immediate view into an invitees calaendar and could select a meeting time upfront that did not conflict with an already committed to meeeting time. However, after checking several Outlook user screens they all appear to have the grayed out attendee status. Do you know if there is a setting that enables an associate to see other associates calendars from the global address book?

Software/Hardware used:
Outlook 2003 SP3 with Windows XP Professional
Asked: Last updated:
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  • Technochic
    Are these Exchange accounts? If so what version of Exchange please?
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  • Zegna408
    Yes these are Exchange accounts version 2003
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  • TomLiotta
    For any account that is grayed out, what Permissions are shown under Properties when that user looks at his/her calendar? What are the Default and Anonymous permissions that show? What other Names are shown in the Permissions list? Tom
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  • Zegna408
    When we view the properties the Importance is Normal, Sensitivity is Normal, and the only checked box is Save A Copy of Sent Message. All other boxes are unchecked.
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  • Technochic
    Tom was asking about the permissions settings for the calendar not the properties of the mailbox. What is the setting for "default" permissions on the calendar? Also check tools, options, calendar options and see how many months are published. We used a GPO to set the published months to 12. The default was 3.
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  • Technochic
    Also, what is the exchange configuration? Is there more than one mailbox server with a public folder data base? Make sure all public folder stores are replicating to each other. The Scheduler+ free busy folder must be replicating to all servers.
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  • Zegna408
    we had 2 exchange servers earlier, now shutdown one. wondering if anything to do with this? thanks
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  • Technochic
    Could be, did you replicate all public folders from the one you shut down to the existing one before turning it off? If not, you will need to turn it back on, mount the public folder data base and replicate your scheduler+Free busy folder to the other server.
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