Viber

5 pts.
Tags:
Viber Hi! Someone has been sending text messages with my Viber account in a conversation that was already open. I don't know whether my Viber account has been hacked or my SIM card had been cloned. What do you think?
1

Answer Wiki

Thanks. We'll let you know when a new response is added.

Most likely your account was hacked. is this from a phone or computer? It could be a key logger, virus or malware. If this is on a computer, run a good virus scan. If possible log into your Viber account from a clean computer and change you password to stop further intrusion. Report to Viber as well in case these “bogus” messages that weren’t from you may cause your account to get banned. 

Discuss This Question: 3  Replies

 
There was an error processing your information. Please try again later.
Thanks. We'll let you know when a new response is added.
Send me notifications when members answer or reply to this question.
  • Subhendu Sen
    How many massages she/ he sent? Is this only one? Have you blocked him /her earlier? You can change password with more complex one and wait for his /her next message. if any.
    139,010 pointsBadges:
    report
  • TheRealRaven
    We have no way to review your Viber account. There are any number of ways it could be done. A "hacked" or "cloned" SIM card is probably one of the least likely.

    You should contact the Viber support group for customer/user problems.
    35,130 pointsBadges:
    report
  • Subhendu Sen
    Moreover, if possible open another Viber account & check if same message(s) comes again. If yes, you may have contact directly to Viber Customer Care Support. Please link here, https://support.viber.com/
    139,010 pointsBadges:
    report

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to:

To follow this tag...

There was an error processing your information. Please try again later.

Thanks! We'll email you when relevant content is added and updated.

Following

Share this item with your network: