Vertex software upgrade to 3.1 on the AS/400

northwoods

180 pts.

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AS/400

Vertex

Does anyone know where I can get/find detailed instructions on upgrading my Vertex Payroll Tax Q Series on the AS/400? I am currently running V6R1 OS/400 and I've never worked with that software before. I'd be starting out unzipping a file and need to know the steps from start to finish. Thanks!

Software/Hardware used:
Vertex Payroll Tax Q Series on the AS400

Asked: January 7, 2013 9:20 PM Last updated: January 8, 2013 12:50 PM

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Last updated: January 8, 2013 12:50 PM GMT

Michael Tidmarsh62,155 pts.
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- northwoods180 pts.

Thanks. We'll let you know when a new response is added.

I’ve forgotten to mention that I will be upgrading to 3.1

Discuss This Question: 4 Replies

Splat Jan 8, 2013 4:09 PM GMT

Does Vertex not provide instructions for upgrading their software?

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northwoods Jan 8, 2013 4:25 PM GMT

The instructions are rather confusing for someone who had not done it before.

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Splat Jan 9, 2013 9:43 PM GMT

Understood.Does the documentation indicate how they're sending the update? Specifically, is the new version a save file wrapped in a .zip file?

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TomLiotta Jan 10, 2013 3:13 AM GMT

If unzipping is the first step, we need to know what was extracted before having a guess at what to do next. I would expect to use some file transfer method to transfer the extracted file to your server. But that assumes the Vertex is a native AS/400 app. If so, there are two common similar directions to go after that. And if not so, there is a different direction altogether. -- Tom

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