If you can not see the user profile active with the command WRKACTJOB, check to see if the users is signed on to the system. You should be able to see the user if active with the WRKUSRJOB USER(user profile). If not check the user profile for invalid JOBD, INLPGM ,
and INLMNU. You can also check the user joblog to see if the user profile had a login error message.
The most common reason that a job is not shown is that it’s in some type of secondary status such as SRQ (SystemRequest) or GRP (GroupJob) and is suspended.
To view all jobs, press <F14=Include> to include all jobs. Press <F14=Exclude> to remove suspended jobs from the WRKACTJOB list. (“Exclude” is the default.)