User cannot open PDF files on Adobe Acrobat

1137475 pts.
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Adobe Acrobat
PDF
One of my co-workers can't open PDF files that I sent him. The Microsoft Word documents are fine. He only can't open it in Adobe Acrobat  - it says he doesn't have permission. We tried re-saving the files but it didn't work. Checked file permissions too but nothing.
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  • Subhendu Sen
    Navigate user accounts and check either 'everyone' is selected for permission / full control is ok. If your motto to open PDF file, you can download/nitro PDF reader/free PDF reader and try the same.
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  • ToddN2000
    Is he the only one that can't open it? Try sending it to another user to see if they have the same issue. This way you might be able to determine if the security is on your end or the users end. Check the PDF file properties to start.
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