Upgrade from Exchange 2003 to Exchange 2010

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Microsoft Exchange 2003
Microsoft Exchange 2010
I understand this is more of a general question but our company is getting ready to upgrade from Exchange 2003 to Exchange 2010. It's currently in the planning phrase, but I'm looking for any input on how anyone's migrations went for them. Were there any surprises? What's great about the new system? Was the migration smooth overall? Any input is appreciated.
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Exchange Server 2010 contains a lot of  compelling new features such as
the new High Availability, the facility to store your Exchange databases
on JBOD (Just a Bunch of Disks), the archiving option and the new
Outlook Web App.

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