Unable to uninstall Lotus Notes v.6.5

Lotus Notes 6.5
Lotus Notes administration
In order to upgrade to 8.0, tech's are stuck with one user for whom they are unable to uninstall the prior client release. Any ideas how to force an uninstall?

Software/Hardware used:
Dell Latitude, XP SP3, Notes client 6.5

Answer Wiki

Thanks. We'll let you know when a new response is added.

Locate and remove Lotus Notes by deleting the related files, recommended a trained software professional would better do this job
Eliminate the registry entries if you can and delete connected directions.
Search in Internet, can find out what files and registry entries need to be deleted. But this removal is only recommended for experts, for deleting the wrong file or registry key may render Windows unbootable.
Or this might be prevent the Notes installer from detecting any previous versions if you installed earlier.
Remove the registry key HKEY_CURRENT_USER\Software\Lotus\Notes\Installer (and all the subkeys).
Remove the registry key HKEY_LOCAL_MACHINE\Software\Lotus\Notes (and all the subkeys). Now depending on if the Windows Installer service still has info about the Notes install, then you may be done. Also look for log.nsf file! Look here for IBM’s way.

Discuss This Question: 4  Replies

There was an error processing your information. Please try again later.
Thanks. We'll let you know when a new response is added.
Send me notifications when members answer or reply to this question.
  • Gabe9527
    Can you add more information and Error to why they cannot uninstall the client.
    11,095 pointsBadges:
  • BesenyoEvetke
    Tip1: Locate nlnotes.exe in your disks to find the Notes program folder. Tip2: Locate names.nsf in your disks to find the Notes data folder. Tip3: Do not forget to save user-specific files (names.nsf,archive NSFs) from Notes Data folder. Tip4: After saving your own files (see Tip3) delete the Notes program and data folders.
    25 pointsBadges:
  • Sixball
    Can you not uninstall it from the programs uninstall feature? what about Add/Remove programs?
    8,705 pointsBadges:
  • riox
    It still asks me for the "Lotus Notes 6.5.6 de.msi" file which I don't have so here is what I did.

    Rename the Notes and Notes Data dir
    -> Start -> Run... -> regedit
    Strg+F (search)
    c:\Notes\Notes.exe (path to your Notes install dir and Notes.exe)
    Remove every folder in the Registry that has this information string.

    Install Notes and copy the old files/folders
    all .nsf files apart from busytime, headline, log and perweb
    id file

    10 pointsBadges:

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to:

To follow this tag...

There was an error processing your information. Please try again later.

Thanks! We'll email you when relevant content is added and updated.


Share this item with your network: