Unable to setup mail rule on a shared mailbox

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Mail rules
Unable to setup mail rule on a shared mailbox. When i setup a rule it does move the particular email to the respective folder but at the same time it creates a copy in the main inbox. I do not want the duplicacy of the emails. Please advise how to setup rules in shared mailbox in lotus notes 8.5
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Double check your rule to see if it’s doing a MOVE or a COPY of the incoming e-mail.

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  • Subhendu Sen
    More information is needed. What mail client are you using now? What environment is there ? Is it your office or for personal use? How many users are there? Is there a system admin person, if the case is your office?
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