Unable to mount Information Store in System Manager?

Backup and Recovery
Microsoft Exchange
Tape drives
I need to recover a mailbox folder for a user. I tried KB 823176 Method 2 and got to the point below. Primary ExchSrvr 2003Recovery ExchSrvr Adv 2000 Both servers use Exchange 2003 Ntbackup is done from a separate Adv 2000 member server I am unable to restore to a Recovery Storage Group on the Primary ExchSrvr because I do not have enough local disk space. I installed Exchange 2003 on an Adv 2000 server, created a Recovery Storage Group and restored the .ebd and .stm files. However I am unable to mount the store? I have gone through all eseutil options via KB 824126 without resolve. Should I just try to restore to the First Storage Group on the recovery server? All names [organization, admin group, storage group, mailbox store] are identical to the primary server. Or is there a manual way to restore by copying the .edb .stm files into the MBDDATA directory? I'm stuck as this is critical, but I don't want to have to succumb to MS support. Thank you in advanced for all advicesupport.

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You can create an offline Exchange server to handle this, but this takes time and diligence; however, it’s the safest way to do it. You would create a duplicate domain (dcs only), Exchange Server, and backup server to resotre the data. You can then connect a client PC to pull the data off. To do this, you need to make sure your domain is named the same, the same major service pack is on the DC, you need to setup the Exchange server with the same org name and hostname, and your ervice pack is the same on Exchange. You can take the already restored data back on once you run isinteg on it.

We just did this last week to restore a Public Folder. We don’t use MSBackup for our backup system, but if you take this route for your restore, it won’t matter. As long as you have the priv.edb and oriv.stm files, you should be good.

The unsafe way to do it is to restore over what you have, but that will wipe out anything new after the restore date. I don’t think you can pick andb choose which email box to restore with MSBackup. You really should convince your manager to buy a better backup product that will allow you to restore individual mailboxes.

Good luck

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  • Dippyhippy
    What error message are you getting when you try to mount the database in ESM, and what errors do you get in the event log? If you can provide these two details I am sure we can get you up and running in no time. Might need to rewind a little and talk you through doing the restore though, but if this is mission critical I guess that won't be a problem. Feel free to contact me directly if you want.
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