TrendMicro vs Symantec experiences

4585 pts.
Endpoint security
Symantec AntiVirus
Hi everyone, Some years back, I did a rather exhaustive test to anti-virus software for small to medium business with support for MS Exchange (cleaning and filtering purposes). After some steps and iteractions with vaious products/vendors, TrendMicro and Symantec reached the point of my choosing. My decision was meant to TrendMicro because at the time, although my satisfaction with Symantec solution, their product was slower. When I say slower, I mean in terms of client boot up. At that time TrendMicro seemed (ans was) more light booting up and in operation. Some years passed (5/6) and now it seems to me that year after year, update after update TrendMicro is loosing the speed battle to Symantec. Right now, TM processes are stalling heavily the boot process all the clients. Can anyone share their experience regarding this problem? Either if you do not use any of these products, please feel free to leave some feedback. Thank you all.

Software/Hardware used:
TrendMicro WFBSA, Symantec End-Point Security, Windows Servers, Clientes and MS Exchange

Answer Wiki

Thanks. We'll let you know when a new response is added.

Using Symantec, you have a great interface for allowing remote installs, system scans, and other tasks. Im not sure about what Trend Micro offers in that sense.

However, we have switch to nod32 Antivirus, which we supply for our client.
To my experience, I ges its the simplicity, fast performance, high security protection, less updates of the software Antivirus that most customers are after.

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  • Mortimer1
    I am not sure what you can do about the slowdown in speed for Trend Micro. Symantec after years of complaints about how thick and slow their endpoint protection client is, has done significant work in the last year and a half to improve the speed and reduce their endpoint protection footprint. However I will say that I know other MS Exchange consultants that also swear by using Nod32 AntiVirus for their MS Exchange clients. The only thing I can suggest is that you inform your TrendMicro account manager or any other channels you have to TrendMicro engineering in terms of you concerns and if enough voices are raised they will do something about it. But based on the experience with Symantec it does take several years. Sorry there is no magic bullet to speed up endpoint protection processes.
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  • saturno
    Hi, Thank you for your sharing. Indeed I had already heard about Nod32, but don't have any experience with it. Mainly interacting with Exchange. Symantec did improve their products the last versions, but I'm still reticent regarding a possible change... From your suggestions, I think it's time to do some tests in a homelab with Nod32. Thank you very much for your input. Regards, Saturno
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  • Sabatino
    Based on my experience and after evaluating Symantec, McAfee, Kaspersky and Sophos, Trend Micro think that the product is far better in all aspects. Offers high performance scanning, removal and cleaning fast, updating signatures in the cloud and not just traditional patterns, traffic protection for web browsing, mobile protection, POP3 and much more. It also allows you to manage the entire infrastructure multi level from a single console with the ability to perform remote scans, updates, execution tool for collecting suspicious files, policy management, as well as installation and removal of software. Trend Micro is an enterprise solution!
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