Transfer call

Ninetoes
35 pts.
Tags:
Nortel CS 1000
Telephony
I forgot to include the phone system in my last question. I have a Nortel CS1000 system and the user cannot transfer calls all the time.
Asked: Last updated:
Related Questions

Answer Wiki

Thanks. We'll let you know when a new response is added.

If it did transfer. The user needs some coaching. A step by step print out posted above his phone might help.

Discuss This Question: 4  Replies

 
There was an error processing your information. Please try again later.
Thanks. We'll let you know when a new response is added.
Send me notifications when members answer or reply to this question.
  • mshen
    This is happening on all calls?
    27,385 pointsBadges:
    report
  • Ninetoes
    No, some calls transfer with no problems.
    35 pointsBadges:
    report
  • mshen
    Go to his phone and try transfering a call yourself. Sometimes this can be a user issue. If the phone can't transfer change phones and check the flags for the extension to make sure it is capable of transfering calls.
    27,385 pointsBadges:
    report
  • Ninetoes
    Thanks, I did try myself and was able to transfer. I'll change the phone and see if that works.
    35 pointsBadges:
    report

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to:

To follow this tag...

There was an error processing your information. Please try again later.

Thanks! We'll email you when relevant content is added and updated.

Following

Share this item with your network: