Toshiba laptop won’t shut down

Tags:
laptop
Microsoft Windows
toshiba
I have a Toshiba laptop that is about a year old. One day it was installing updates as it shut down, but I was in a rush so I pushed the power button to force it to shut down. Now, whenever I shut it down, it says it is installing updates but it never shuts down, even if I leave it overnight. I have tried googling solutions but have had no luck. Please help!


Software/Hardware used:
toshiba
1

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Sometime there are windows updates that state “do not shutdown or power off” during the update process. The system will usually power down on it’s own after the update is complete. It sound like there may be a partial update, stuck in limbo and has not cleaned up after its self.  You may want to try booting up in safe mode, and selecting a restore point then apply the full update.

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  • bhannah
    I would also go into update history area of Windows Update and look to see if there was in Updates that failed. If there were updates that failed, and now they are hanging in partial completed mode, then the system will hang and not shut down. You may need to look at your system update and remove any of the updates that failed, and then re-update the system to get any that are missing.
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  • Brijesh
    Try this shutdown /r /f  it will make force shutdown.
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