Outlook 2007 printing problem

I486dx266

70 pts.

Tags:

Microsoft Outlook 2007

Outlook 2007 error messages

Outlook 2007 printing

Outlook Printing

Windows XP SP3

When one of our users try to print emails from Outlook 2007 he gets the error message below: "There is a problem with the selected printer. You might need to reinstall this printer. Try again, or use a different printer." I don't have issues printing any other documents from Office 2007, it's just the emails that have this problem. Furthermore, its only the emails themselves, attachements pint just fine. Also the print preview gets the same error. Does anyone have a resolution to this issue?

Software/Hardware used:
Xp sp3, office 2007

Asked: April 20, 2011 9:53 AM Last updated: July 17, 2016 4:40 PM

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Last updated: April 20, 2011 10:52 AM GMT

Subhendu Sen103,880 pts.
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- Subhendu Sen103,880 pts.

Thanks. We'll let you know when a new response is added.

Try out this….
Open the email and goto the print menu, under the page setup, select Memo Style. Again select the paper tab and change it from custom to Letter / A4.

Discuss This Question: 4 Replies

I486dx266 Apr 20, 2011 11:08 AM GMT

Actually, i just found out; the error is caused by microsoft update KB2509470. Uninstalling this will resolve the issue.

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Subhendu Sen Apr 20, 2011 12:14 AM GMT

Might be, u made an auto update of 2007.... Also try this HotFix, if it helps u !

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Medman4 Apr 23, 2011 5:21 AM GMT

I am still having the issue and I do not have microsoft update KB2509470 on my computer. I searched all updates and it was not there.

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Subhendu Sen Apr 23, 2011 5:47 AM GMT

First close OL completely. Now follow the steps.... Locate the file called, "OutlPrnt" ( u may use Windows Search from Start > Search) and do rename it as any name. If the search does not work well / does not find anything, don't worry, try to locate here.... C:Users%username%AppDataRoamingMicrosoftOutlook (if u installed in C:) Now simply restart computer. And try to take print from OL.

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