The Server that contains information about your user account nd mailbox can’t be found

5 pts.
Tags:
Activate Directory permission
Exchange 2010
Hi,  I would really appreciate if some one can help me out here. I have Outlook web Access (OWA) problem. We created new child domain. Any user that is created on this domain is UNABLE to use OWA. They get the following error messge after they enter the domainusername and password. Here is the error: ******************************************************** A server that contains information about your user account and mailbox can't be found. Request Url: https://mailsrv.thermotech.com:443/owa/lang.owa User host address: 172.xx.xx.xx User: John Dow EX Address: /o=TT Exchange/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=john Cuetoa31df24e SMTP Address: John.Dow@Thermotech.com OWA version: 14.0.639.21 Exception Exception type: Microsoft.Exchange.Data.Directory.ADTransientException Exception message: Could not find any available Domain Controller in domain DC=MTY,DC=Thermotech,DC=local. Call stack
Microsoft.Exchange.Data.Directory.DSAccessTopologyProvider.GetServerFromDomainDN(String distinguishedName, NetworkCredential credential)
Microsoft.Exchange.Data.Directory.ConnectionPoolManager.GetConnection(ConnectionType connectionType, ADObjectId domain, String serverName, Int32 port, NetworkCredential credential)
Microsoft.Exchange.Data.Directory.ConnectionPoolManager.GetConnection(ConnectionType connectionType, NetworkCredential networkCredential, ADObjectId domain)
Microsoft.Exchange.Data.Directory.ADSession.GetConnection(String preferredServer, Boolean isWriteOperation, Boolean isNotifyOperation, String optionalBaseDN, ADObjectId& rootId, ADScope scope)
Microsoft.Exchange.Data.Directory.ADSession.GetReadConnection(String preferredServer, String optionalBaseDN, ADObjectId& rootId, ADRawEntry scopeDeteriminingObject)
Microsoft.Exchange.Data.Directory.ADSession.Find(ADObjectId rootId, String optionalBaseDN, ADObjectId readId, QueryScope scope, QueryFilter filter, SortBy sortBy, Int32 maxResults, IEnumerable`1 properties, CreateObjectDelegate objectCreator, CreateObjectsDelegate arrayCreator, Boolean includeDeletedObjects)
Microsoft.Exchange.Data.Directory.ADSession.Read(ADObjectId entryId, IEnumerable`1 properties, CreateObjectDelegate objectCtor)
Microsoft.Exchange.Data.Directory.Recipient.ADRecipientSession.Read(ADObjectId entryId)
Microsoft.Exchange.Data.Storage.ExchangePrincipal.Save()
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchLanguagePostLocally(OwaContext owaContext, OwaIdentity logonIdentity, CultureInfo culture, String timeZoneKeyName, Boolean isOptimized)
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchLanguagePostRequest(OwaContext owaContext)
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.PrepareRequestWithoutSession(OwaContext owaContext, UserContextCookie userContextCookie)
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.InternalDispatchRequest(OwaContext owaContext)
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchRequest(OwaContext owaContext)
Microsoft.Exchange.Clients.Owa.Core.OwaModule.OnPostAuthorizeRequest(Object sender, EventArgs e)
System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
Again, would really appreciate if anyone can help me out. Thanks, Go_Vikes
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Thanks. We'll let you know when a new response is added.

I found a few link on Google. Have a look. They might help you out:

http://social.technet.microsoft.com/Forums/en-AU/exchange2010/thread/08dc9355-2666-4f9d-a818-3f7efb29cb58

http://www.edugeek.net/forums/enterprise-software/71514-some-advanced-exchange-2010-help-needed-please-2.html

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