The internet speed on one computer is fast, but the other is slow.

5 pts.
Tags:
Internet connection
Internet speeds
laptop
Wifi
Wireless Internet
Hi, I have a computer that connects to the internet and after some tests can have between 130-160 mb/s download, connected to an Ethernet. My laptop is in the other room, right next to the router, and it can only get 10 mb/s, max. I am connected by wifi, which I understand isn't going to be as fast as the one connected by Ethernet, but I never had this problem before. The laptop connected by wifi usually went between 60-100 mb/s, and now it's dropped. I tried: A: opening the command prompt and typing netsh winsock reset catalog netsh int ipv4 reset reset.log netsh int ipv6 reset reset.log
B: Disabling SSTP
C: Updating my BIOS and other drivers for my computer
D: Disabling and re enabling my wifi
E: Getting rid of old graphics drivers


Software/Hardware used:
Computer: Acer Predator Helios 300| Service Provider: Charter Spectrum
1

Answer Wiki

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You slow speed could also be a result of malware that may have hijacked your system and is using it as a bot, Run a good anti virus program and try again. If the problem persists I’d call Charter for support. They can run a speed test on your line for you.

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  • Subhendu Sen
    You have tried your best. But have you talked with the ISP/ Vendor who provides this connection about this issue? Keep in mind, distance between wireless device & router can impact the connection speed.
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  • Subhendu Sen

    Although this is based on Linksys router, but this can be helpful to understand this problem, https://www.linksys.com/vn/support-article?articleNum=140565

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  • Kevin Beaver
    Have you tried connecting your laptop via Ethernet to see what speed it gets? That would help narrow things down. It's still quite likely a wireless problem.
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  • ToddN2000
    The further the wi-fi signal has to travel as well as the number of walls and floors it has to pass thru will reduce the signal quality and slow you as well. I you find drop/dead zone you can by signal boosters/repeater to cover the problem area. Seeing as you state it's a new problem I'd check out my network to whats going on with a sniffer or monitor. This LINK has some good detailed step to help you see exactly what is going on.
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  • Subhendu Sen
    Additionally, internet speed also depends on each computer's configuration, setup, file system & so on. Not only that, it also depends on anti virus behavior. Is there all systems have same antivirus with same configurations? Pleas check all of these.
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  • ToddN2000
    Another thing to consider is the PC specs like processor, memory and apps that are currently running will also effect the performance speed. The more thing going on the less CPU is available for connectivity demands.
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