Gedigd Oct 5, 2009   1:57 PM GMT

Mshen, disabling an account where i work doesn't help we are finding users with BlackBerries are still able to read their mail long after their accounts have been terminated in Identity manager thus disabled in AD to boot they are also removed from the address book go figure.

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Technochic Oct 5, 2009   3:02 PM GMT

Do you have a BES?

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Gedigd Oct 5, 2009   3:10 PM GMT

Yes, we a BES

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Gedigd Oct 5, 2009   8:16 PM GMT

is there any follow-up to my answer?

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KDubb Oct 6, 2009   4:46 PM GMT

Remove the BES admin account from the mailbox security settings if there.

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Technochic Oct 6, 2009   5:29 PM GMT

Make sure the BES account for that user is also deleted.

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tcrean Oct 8, 2009   3:29 PM GMT

We generally disable account, reset password and delete the BES account. If we do not have the BB device returned to us on termination, then we wipe the BB device from the BES.

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Technochic Oct 9, 2009   2:22 PM GMT

Oh good point Tcrean. I forgot about wiping the device! Gediqd, if the disabled users are reading "old mail" already received on their device you definitely should add wiping the device to the steps performed when users are terminated. We do not allow personally owned bb's on our system for this reason. If we did they would have to agree to allow us to wipe the device if they are terminated and people don't like that idea much, so we just do not allow them.

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