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  • Genesys CTI solution

    What is the product name of the Genesys CTI solution?

    Computer telephony integration
    CTI
    Genesys CTI
    Last updated:
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    Bc221945 pointsBadges:

  • CTI Vendor Agnostic

    It is my understanding that you can develop your middleware to accept a Genesys CTI solution and then make it agnostic to a call centers solution. Is this correct?

    CTI
    Genesys CTI
    Last updated:
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    Bv225 pointsBadges:

  • Integrating CTI applications

    We are working to expand the Phone system to enterprise level over an existing MLPS network using SIP to integrate 5 different CTI applications. Would like mix of vendor neutral and vendor-specific content. This request for help was originally submitted to the Research Assistant on WhatIs.com.

    CTI
    MPLS
    Research Assistant
    Last updated:
    Answer
    ResearchAssistant855 pointsBadges:
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