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Could someone explain exactly what ATG Dynamo is and where is sits within a Java development solution. I am a recruiter and I have spoken with a candidate who has developed within this environment extensively. I would like to try and understand what this means in terms of his technical strengths...
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Estimate frame size for social network
How can I estimate frame size for my social network? For example, the social network whats app - how do I understand frame size on network transport?
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What is the best software for CRM?
I am starting a new job on Monday and my first most important task at hand is to organize and implement an efficient CRM. Could you please advise me which software is the best out there for a mid size corporation?
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Allow regular user to unlock screensaver locked computer
We have the problem that in a multiuser environment users either lock their computers, or have the screensaver automatically lock it, and leave the workstation. As a result, nobody else can use that computer. By default, only the current user or an adminstrator can unlock the computer. I would like...
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Reasons for trends for which companies use technological tools
What explains the trends for companies to use technological tools, such as CRM tools? For example: Due to imitation of rivals, changing nature of technology or build up on existing capabilities.
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Customer relationship management
I wanted to ask about the properties of CRM and examples for CRM?
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Create custom fields in Microsoft Dynamics CRM
How do I create custom fields with my newly imported database?
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Monthly call volumes vs. weekly call volumes for determining required head count at call center
I need an advice on what is the industry to calculate the monthly required headcount of a single service at contact center. I'm using erlang C calculator on Excel and one of the inputs required for this formula is the per interval (1 hour) number of calls. But this formula does not define the...
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Front-face and analytical customer relationship management
What is a Front-Facing CRM & Analytical CRM?
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How to increase sales for my business via mobile?
Mobile is increasingly important to the life of each of us. So how can we better business via mobile?
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Interview questions for an ATG commerce developer
looking to hire an ATG JAVA commerce developer but not sure which questions to ask.
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Salesforce report on account information
I need to create a report allowing me to gather information about accounts and the frequency of donations from specific accounts?
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I am getting ready to Retire from my current employer. I will not be working in this field as I have started a very different and unique business. have looked all around to find out how to unsubscribe but can not easily find out how. If anyone knows how, please let me know.
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Open IT Forum: Tell us your must-read IT blog or Twitter feed & earn 50 knowledge points!
We're always looking for great resources to share with the community, so here's your chance to share what's in your own bag of tricks! Share your favorite IT blogs or Twitter personalities, what they write about, or a link to a post that taught you something you'll never forget. Don't have a...
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CRM that will work with SAP Business One
Would anyone happen to know of a good CRM that will work with SAP Business One?
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What’s the best call center solution?
I would like to ask what's the best call center solution for anyone who have big experienced in Call Center? There are people recommending Vicidial but I would like to ask for other opinions.
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Salesforce.com Ceritification EXAM
How hard is the Salesforce.com certification exam? If so, what should I study most on? Are their certain areas it focuses on more? Do you have to be a salesforce expert in order to pass this and have used Salesforce for years? Thanks!
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What has better job opportunities: Dynamics AX or Dynamics CRM
I have 4+ years of experience in .NET now and I am looking forward for some specialization just for the career growth. Could you please suggest me what specialization I can go for. Some sources have suggested me Microsoft dynamics, so I just wanted some inputs from you if you can help like Which is...
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Get social media network unblocked
How do I get my social media network unblocked?
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Obtain certification for a healthcare based call center
I am looking to obtain certification for a healthcare based call center. I've reviewed the proposal of COPC and SQS en 1583 but have yet to come to a conclusion. Does anyone have any prior experience with call center certifications or suggestions?
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